A person’s interests, preferences and relationships remain important when memory changes. We plan care around the individual, with patience, reassurance and respect.
Familiar routines and personal support
Care may include assistance with bathing, dressing, meals and other daily activities. Consistent routines and a calm approach help make support feel more familiar.
Meaningful moments
We encourage conversation, music, games or other activities suited to the person’s interests and abilities, without pressure to perform.
Support for the family
With consent, family knowledge helps us understand the person’s history and preferences. Respite support can also create time for family caregivers to rest.
Planning your care
The care plan is individualized and reviewed when needs change. Nursing or other professional support is discussed where needed.